Service Terms and Conditions

Confirmation
In order to confirm the booking, a deposit has to be paid. Once the client confirms the booking the
following takes place:
• You will receive a confirmation letter from us
• Once this letter is received, our cancellation policy immediately applies.
• Should you for any reason wish to cancel, our cancelation policy applies on the full booking
amount.
Provisional Booking
We reserve the right to automatically release provisional bookings if a booking is made:
• one week prior to the arrival date and is not confirmed after 7 days of the booking
• one month prior to the arrival date and is not confirmed after two weeks of booking.
• more than 3 months prior to the arrival date and is not confirmed after one month of booking.
• made more than 6 months prior to the arrival date and is not confirmed after 3 months of booking.
• made more than 1 year prior to the arrival date and is not confirmed after 6 months of booking.
To make a reservation
please provide the following information:
• Full Names of guests
• Natonality
• Arrival and departure details
• Any special requests i.e. – Honeymoon/Anniversary/Birthday
• Any dietary requirements
• Emergency contacts
• Travel insurance policy number if any
• Medical conditons we need to be made aware of
Cancellaton policy
For reservatons from 1 Person
• If Guests cancel 5 Days before travel, we charge 10 % Cancellation Fee.
• If Guests cancel on the day of the activity, we charge 100% Cancellation Fees.
• If Guests cancel 7 Days before travel, we give 100% Refund less administration costs [Bank Charges]